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Privacy Policy

Privacy Policy – La Vila 3D, S.L.

Last updated: 13-May-2026

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that:

  • Company name: La Vila 3D, S.L.
  • Tax ID (CIF): B27611904
  • Registered address: Barcelona SPAIN
  • Email: info@lavila3d.com
  • Phone: +34 936 415 550

La Vila 3D, S.L. is responsible for the processing of your personal data.

2. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • To respond to inquiries submitted via forms or WhatsApp
  • To manage commercial relationships and provide requested services
  • To send commercial communications (only if consent is given)
  • To improve user experience on our website
  • To comply with legal obligations

3. Legal Basis for Processing

Your data is processed based on:

  • Consent (e.g. contact forms, WhatsApp messages)
  • Contractual necessity (if you become a client)
  • Legal obligations
  • Legitimate interest (e.g. improving services, security)

4. Data Retention

Your personal data will be retained:

  • As long as necessary to fulfill the purpose for which it was collected
  • Until you withdraw your consent
  • For legally required retention periods where applicable

5. Data Recipients

Your data may be shared with:

  • Technology providers (hosting, CRM such as Odoo, WhatsApp/Meta)
  • Professional advisors (legal, accounting)
  • Public authorities when required by law

We do not sell your personal data.

6. International Data Transfers

Some services we use (e.g. WhatsApp, cloud platforms) may involve international data transfers outside the European Economic Area.

In such cases, we ensure:

  • Adequate safeguards (e.g. Standard Contractual Clauses)
  • Compliance with GDPR requirements

7. User Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, contact: 📧 info@lavila3d.com

You may also file a complaint with: 👉 Spanish Data Protection Authority (AEPD)

https://www.aepd.es

8. Data Collected

Depending on your interaction, we may collect:

  • Name
  • Email address
  • Phone number
  • Company details
  • IP address
  • Messages sent via forms or WhatsApp

9. Use of WhatsApp

If you contact us via WhatsApp:

  • Your phone number and messages will be processed
  • This service is provided by WhatsApp Ireland Ltd. (Meta)
  • Communications may involve international data transfers

We recommend not sharing sensitive information through WhatsApp.

10. Cookies

We use cookies to:

  • Ensure website functionality
  • Analyze traffic
  • Improve user experience

For more information, see our Cookie Policy.

11. Security Measures

La Vila 3D, S.L. applies appropriate technical and organizational measures to:

  • Protect data from unauthorized access
  • Prevent loss, misuse, or alteration

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.